We collect your information mainly when you contact us to inquire about our products and services or make a booking with us. This usually includes your name, contact details, email address, physical address, credit card or payment details, travel requisites, and referral source. Upon the submission of information, you give consent to RK Tours & Travels to use your information to process orders in an accurate and prompt manner.
Any personal information of a client obtained through this website will be utilized by RK Tours & Travels to process his or her booking, verify credit card details, and provide relevant information associated with the client's travel or any other subsidiary services he or she would like to avail of. This information will also be used for auditing, research, and activities focused on improving the performance of our website.
All information provided by our customers during online booking, such as their name, address, email id, and credit card details, is considered private and will not be disclosed or sold to anyone except for certain suppliers or third parties whose involvement in the loop is fundamental for the successful processing of your order. But before disclosing your information, we make sure that these third parties abide by our privacy policy and adhere to strict safety measures.
We may disclose your information if we feel that such disclosure is pertinent to protect our companys rights and/or abide by a court order or a legal proceeding.
RK Tours & Travels consistently collects data from the website with the help of patterns via web logs and third-party service providers. But this data is mostly deployed to evaluate the efficiency of our websites content and features.
We provide options for visitors to our website to "opt-out" of having their personal information used for certain purposes. For instance, if you don not want to receive any marketing material by way of a newsletter or promotional emails, you can choose to request us not to send advertising information from RK Tours & Travels or our affiliate websites.
RK Tours & Travels conducts contests, drawings, and surveys every now and then. Some contents are organized in collaboration with a third-party sponsor, and visitors to our websites will be informed at the time of the contest regarding the involvement of a particular third party and their extent of using your personal information. Since participating in these contests is voluntary, it is solely at your discretion whether or not to partake in them and reveal your personal information.
In order to maintain the accuracy of data and avoid unauthorized access to our clients personal information, we make sure that all transactions are carried out through our secured server. Moreover, we utilize technical safeguard systems such as encryption, socket layers, and firewalls to secure your sensitive information like credit card details.
Our policy assures you of an economic pricing, along with the convenience of making reservations online. Unless otherwise mentioned, prices quoted on our website are charged on a per person basis and do not include tips given to tour guides or drivers, passport/visa fees, travel insurance, drinks or food, accommodation, room services, and laundry. The published rates may change without prior notice, particularly in case of any unforeseen circumstance, such as an increase in airline tickets, hotel rates, or transport expenses.
We accept almost all major credit cards, such as Visa, MasterCard, American Express, Discover, and Diners. Full payment must be done by credit card, and guests are required to provide their credit card number to complete the transaction. This, in turn, will be shown as a charge on your statement.
Once the payment is done, our travel consultants will send you a confirmation slip by email. You can print the confirmation slip as evidence of payment to redeem your tour package. Please ensure that you have provided the correct information pertaining to your travel requirements at the time of booking.
If you fail to turn up for the tour, no refunds in part or full can be provided. The same condition applies in the case of unused tickets, sightseeing tours, car rental or chauffeur-driven services. Likewise, rescheduling cannot be allowed for confirmed tours, transfers to and from airports, and other travel-related services.
Prior to making a cancellation, we recommend you to carefully read the cancellation rules that apply to your tour package. For cancellation of all or any part of your reservation, make sure that you notify RK Tours & Travels in writing. Upon receiving your cancellation request, we will notify you via email, fax, or telephone regarding the confirmation of booking cancellation as well as the fee that should be paid. RK Tours & Travels cannot be held responsible for any cancellation that has not been received from you or not confirmed by us.
Routings and services covered in your package are subject to change based on local/weather conditions, airline schedules, and other related aspects. Should this transpire, we can provide suitable options of similar value, depending on availability. At most, we announce changes in the itinerary, if any, before departure. Please note that RK Tours & Travels reserves the complete right to implement minor amendments in the itinerary at any time without reimbursement. Furthermore, no reimbursement can be done in the event of force majeure, such as a flood or earthquake.
If we are unable to find accommodation for you in your preferred hotel, all efforts will be made to provide you with a suitable alternative of a similar budget and standard. Regarding the check-in/check-out policy, it largely depends on the hotel you have chosen. RK Tours & Travels cannot be held responsible for any early or late check-in and check-out requests that are not adhered to by the hotel due to their busy schedule.
RK Tours & Travels shall not be responsible for any kind of damages resulting from accidents, illness, injury, loss of personal baggage, or the cancellation of the trip. It is advisable that travelers avail a travel insurance policy to handle unforeseen events.
It is the responsibility of every guest to ensure that they carry documents relevant to a particular tour, including a passport or valid ID card. This is especially important for guests coming from a different country. No refund can be provided in the event of loss or lack of these relevant documents. Similarly, passengers, irrespective of their nationality, are advised to check with their respective country's consulate to gain information on entry requirements before planning their visit. It is equally vital to inquire with your consulate regarding the current visa and health requirements, as they are subject to change without prior notice.
All content on this website, including the logo, images, information on tour packages, pricing details, and other relevant details, is proprietary to RK Tours and Travels. Accordingly, as a condition of using this website, you agree not to exploit this website or its content for any non-personal, commercial, or illegitimate purposes.
Any purchase, dispute, or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of Government of India.
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